Privacy Policy

Pifer Management and Construction Services, Inc.; Pifer Management, LLC; and Pifer Realty, LLC
Effective date: November 2, 2026

Pifer Management and Construction Services, Inc.; Pifer Management, LLC; and Pifer Realty, LLC (collectively, “Pifer,” “we,” “us”) respect your privacy. This policy describes how we handle information collected through piferco.com and our business communications, including telephone calls, email, and text messages.

Information we collect and use

When you contact us, we collect information you provide, such as your name, email address, telephone number, property information, and message. We use this information to respond to inquiries, coordinate services, communicate about property-management matters, and maintain business records.

For text messaging, we also maintain information about your consent and communication preferences. Our website and service providers may process technical information needed to operate and protect the website, such as IP addresses, browser information, and access logs.

Service providers and external websites

We may share information with service providers as necessary to operate our website, deliver communications, and provide requested services. These may include hosting, email, telephone, and messaging providers, including Nextiva.

Our website links to services such as AppFolio. Information you submit directly through those services is subject to their applicable privacy policies. We may disclose information when required by law or reasonably necessary to protect rights, safety, or security.

Text messaging privacy

With your consent, Pifer may send routine business texts from its main telephone number or authorized employee direct-dial numbers. Messages may concern inquiries, appointments, maintenance coordination, property-management services, and owner or resident communications.

We do not sell or share mobile numbers with third parties or affiliates for their own marketing or promotional purposes. Text-message opt-in information and consent are not shared for unrelated purposes. We disclose this information only to providers supporting delivery and administration of our messaging services, or as legally required.

Providing a telephone number or submitting a general inquiry does not, by itself, enroll you in a text-message program.

You may withdraw texting consent by replying STOP. For assistance, reply HELP or contact info@piferco.com or (540) 542-1670. See our SMS Terms & Conditions for additional details.

Retention and protection

We retain information as needed for the purposes described in this policy, applicable legal requirements, and legitimate recordkeeping needs. We retain consent and opt-out records as necessary to document and honor communication preferences.

We use reasonable safeguards appropriate to the information we handle. No electronic transmission or storage system can be guaranteed completely secure. Please do not submit passwords, Social Security numbers, banking information, or other sensitive information through our general contact form or text messages.

Questions and requests

Contact us to ask about this policy, update your contact information, or request access to or deletion of information. We will respond as required by applicable law; some records may need to be retained.

Pifer Management and Construction Services, Inc.; Pifer Management, LLC; and Pifer Realty, LLC
1 West Gerrard Street
Winchester, Virginia 22601
Email: info@piferco.com
Phone: (540) 542-1670

We may update this policy and will identify the effective date above.